The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can raise and lower temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it yourself or hire a HVAC professional like Kilbourne Heating & AC. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can get ample power from other heating and cooling wires.

In some instances, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate juice, Nest says you could encounter some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on frequently in a short period of time.

You may believe something is wrong with your heating and cooling system, but if you just started using the Nest, we recommend you check your thermostat initially. This is especially timely if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t repair the dilemma, a smart thermostat pro like one from Kilbourne Heating & AC can provide support. We can determine the problem and put in a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life more convenient, by automatic energy-efficient programming and the ability to check temps while you’re on the go. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling specialists at Kilbourne Heating & AC can fix the issue quickly.

If you’re going through unexplained heating and cooling behavior with your new Nest, call us at 561-287-7071 to set up your appointment now.