ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Kilbourne Heating & AC, we know that selecting a company you can count on to perform AC repair in Delray Beach is important. We understand how important it is to find a dependable company that does good work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A trustworthy company that offers AC repair should have a variety of references they’ll readily provide you. Call these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Kilbourne Heating & AC a call at 561-287-7071. We’re happy to help! 

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